FAQs2021-09-21T13:10:07+00:00

Frequestly Asked Questions

For Trainers/ Syndicate Managers/ Racing Club Managers and Stud Managers

How much does EQUI360 cost?2021-09-21T13:08:57+00:00

There is a monthly subscription of €30 for the platform along with a cost of €0.40 per horse per day.  The reason there is a separate cost for the platform is so that you can deactivate any number of horses and still be able to see all their records without paying a per horse cost. For example: if you need to check out medical records for a horse that had left your management to go back to the owner, you will still be able to pull all its records including financial etc… if you have any questions or you would like to find out more please Contact us 

What do I need to create an EQUI360 account?2021-09-21T13:40:23+00:00

EQUI360 app consolidates on to one platform all the digital tools the modern trainer/stud manager or syndicate manager needs to effectively run their operation. In addition, it provides a means of offering an enhanced ownership experience through the easy provision of relevant content updates. All of our software has been designed for use on the go with your phone or on your computer in the office which sync seamlessly to give you the greatest degree of flexibility.  The EQUI360 Trainer / Stud mobile App is free to download and use via the Apple App Store or the Google Play store. You can also access via your desktop/laptop by clicking here – Just select the portal you want to access.

I am unable to log in to my EQUI360 account?2021-09-21T13:30:54+00:00

When you open your login page click on the “Forgotten Password” link below the username and password fields. Enter your email address associated with your account and you will receive an email to reset your password.  If you do not receive an email this means that the email used in not linked to a user account on EQUI360’s system.  If you feel this is a mistake or would like further help please email us via info@equi360.com or via our contact us page.

I need to edit my account details2019-03-27T07:39:18+00:00

To edit your account details, please log in to your EQUI360 account and edit your account settings via your profile.

How long does it take to set up an account with EQUI360?2021-09-21T13:31:46+00:00

You can create a free trial account in seconds. Just click on this link and selected the type of account you want to create and click on the “SIGN UP ” link below the login.  You will receive an activation email after you sign up which you need to press the activation link. Once this has been complete you are ready to go on both Mobile Apps and Desktop.

For Owners

How much does EQUI360 cost for Owners?2021-09-21T13:33:12+00:00

The EQUI360 Owner mobile App is free to download and use via the Apple App Store or the Google Play store. You can also access via your desktop/laptop by clicking here – Your Trainer/Syndicate/Racing Club or Stud Manager will give you access to your logins or alternatively you can request access from them. Remember that you only need one login for all your horses as long as your Trainer/Syndicate Manager/Racing Club or Stud Manager are using EQUI360

What do I need to create an EQUI360 account?2019-03-27T07:17:19+00:00

To create an account with EQUI360 all you need is a Smartphone – all of our software has been designed for use on the go. A few clicks and race entries information.

I cannot see my horse/s on the EQUI360 App?2019-03-27T07:18:17+00:00

If you cannot see your horse on the App, first check that you have the correct log-in from your Trainer/Syndicate Manager/Racing Club or Stud Manager. Alternatively, you are able to set up your own account and request access from your Trainer/Syndicate Manager/Racing Club or Stud Manager.

I need to change my password2019-03-27T07:18:44+00:00

To change password, simply reset your password via ‘password reset’ button on the App log-in page

I need to edit my account details2019-03-27T07:19:13+00:00

To edit your account details, please log-in to your EQUI360 account and edit your account settings via your profile

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